opulmart Terms of Service

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Welcome to opulmart. These Terms of Service ("Terms") set out the rules that apply when you visit or use opulmart's website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you visit, browse, or otherwise use any service offered by opulmart, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with any laws and regulations that apply to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit orders that are false or misleading;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without our permission;
  • Seek to undermine site security, data infrastructure, or other users' accounts;
  • Resell opulmart products for commercial purposes without our explicit written consent.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that takes place through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, opulmart may correct the error and amend or cancel any impacted orders prior to dispatch, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount must be settled before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@opulmart.shop within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on opulmart's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to opulmart and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, opulmart will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. The maximum total liability we bear for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase must first be submitted to opulmart's support team for informal resolution.

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9. Changes to These Terms

opulmart may update or revise these Terms at any time. Where changes are material, we will communicate them by posting the revised terms on our website. If you continue using our website or services after any updates take effect, you are deemed to have accepted the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: opulmart
• Customer Support Email: support@opulmart.shop
• Customer Support Phone: 16128059348
• Physical Business Address: 832 GRETA LN, Saint Paul, MN 55127, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST